Guide to DORIS and IGRS: Delhi Property Registration Made Simple

Delhi, the vibrant capital of India, is no stranger to technological innovations, especially in government services aimed at improving the lives of its residents. Property registration is one such essential service that has undergone a significant transformation in the last few years. With the adoption of online platforms like DORIS (Delhi Online Registration Information System) and IGRS (Integrated Grievance Redressal System), property registry in Delhi has become more streamlined and efficient. In this blog, we delve into what these systems are, how they function, and the benefits they bring to property owners in Delhi.

What is DORIS?

DORIS, stands for Delhi Online Registration Information System, is an initiative by the Delhi Government to digitize and simplify the process of property registration. Traditionally, property registration in Delhi involved extensive paperwork, long queues, and manual processing, leading to delays and complications. DORIS eliminates these challenges by providing a comprehensive online platform for the submission and processing of property-related documents.

What is IGRS?

The Integrated Grievance Redressal System (IGRS) is another critical initiative that works in conjunction with DORIS. While DORIS focuses primarily on the registration process, IGRS facilitates the resolution of any disputes, complaints, or issues related to property documentation and registration. The combined functionality of DORIS and IGRS ensures a seamless experience for citizens looking to register, modify, or inquire about property-related matters in Delhi.

Key Features of DORIS and IGRS Delhi

1. Online Appointment System:
   • DORIS Delhi enables citizens to book an appointment online to visit the sub-registrar’s office. This prevents unnecessary waiting times and helps streamline the registration process.
2. E-Stamping:
   • The system supports e-stamping for property registration. This eliminates the need to visit banks or other authorized centers for stamp papers, making it more secure and transparent.
3. Document Submission and Verification:
   • Users can upload their property-related documents directly through the DORIS portal. These documents are then verified by the sub-registrar’s office.
   • Required documents typically include the sale deed, identity proofs of buyers and sellers, proof of property ownership, etc.
4. Grievance Redressal:
   • IGRS allows users to raise complaints or inquiries regarding issues such as delays, incorrect document processing, or disputes related to property records.
   • The system provides a ticketing system to track and resolve these issues promptly.
5. Digital Property Records:
   • Property records and registration details can be accessed online, adding transparency and reducing the risk of fraudulent transactions.
6. Online Payment Facility:
   • The platforms offer online payment options for registration fees, stamp duties, and other charges, further simplifying the process and eliminating the need for physical visits to payment centers.

Steps to Register Property Using DORIS in 2024

1. Create an Account:
   • Visit the DORIS Delhi website and create an account using your email ID and mobile number.
2. Fill Out the Application Form:
   • Complete the property registration form with accurate details, including information about the buyer, seller, and the property in question.
3. Upload Required Documents:
   • Submit all necessary documents through the online portal. This may include identity proofs (like Aadhar card, PAN card), sale deed, power of attorney (if applicable), and payment receipts for stamp duty.
4. Pay Stamp Duty and Registration Fees:
   • Use the e-stamping facility to pay stamp duty online, followed by the registration fees. Keep the receipts as proof of payment.
5. Book an Appointment:
   • Select a date and time to visit the sub-registrar’s office for final document verification and biometric authentication.
6. Verification at the Sub-Registrar’s Office:
   • Visit the sub-registrar’s office with original documents and biometric data for verification. This is a crucial step in the process.
7. Receive Digitally Signed Registration Certificate:
   • Once verified, the registration certificate will be processed and can be downloaded online through the portal.

DORIS Registration: Documents to be carried to the Sub-Registrar’s Office

When registering a property in Delhi, it’s essential to carry the following documents to the Sub-Registrar’s office:

1. Original Sale Deed
2. Photocopies of the Sale Deed
3. Two passport-sized photographs of both the buyer and the seller.
4. Identification Proofs: Passport, Voter ID Card, Driving License, and/or Aadhaar Card
5. E-stamp paper or proof of payment of the applicable stamp duty.
6. Registration Fee Receipt:
7. No Objection Certificate (NOC):
8. PAN card of both buyer and seller

Benefits of Using DORIS and IGRS Delhi

1. Time Efficiency:
   • Gone are the days of waiting in long queues and dealing with complex paperwork. With DORIS, everything from application to payment can be handled online, saving time for property owners and buyers.
2. Transparency and Security:
   • The use of e-stamping and online document submission minimizes fraud and offers better transparency in the property registration process.
3. Convenience:
   • Online payment facilities and easy access to property records make the entire process highly convenient.
4. Grievance Redressal:
   • IGRS ensures quick and effective resolution of disputes, adding another layer of security and trust.
5. Reduced Human Interaction:
   • The digitization of the process reduces human intervention, which, in turn, reduces corruption and delays.

Challenges and Tips for Users

While DORIS and IGRS have revolutionized property registration in Delhi, some challenges may still arise:

1. Technical Issues:
   • Users may encounter technical issues such as slow website response times or server errors. In such cases, it is best to contact the helpline provided on the portal or visit the nearest facilitation center.
2. Document Errors:
   • Ensure that all uploaded documents are accurate and meet the specified guidelines to avoid rejections or delays.
3. Understanding Procedures:
   • For first-time users, understanding all procedures might seem overwhelming. Referring to the step-by-step guide on the portal or seeking professional assistance can be helpful.

Latest News About Property Registration in Delhi

As of November 2024, significant developments have been made to streamline property registration in Delhi:

‘Anywhere Registration’ Policy Implemented

The Delhi government has introduced the ‘Anywhere Registration’ policy, allowing residents to register their properties at any of the 22 sub-registrar offices, irrespective of the property’s location. This initiative aims to reduce long queues, minimize delays, and curb corruption by providing flexibility in choosing the registration office.

Integration with National Generic Document Registration System (NGDRS)

Delhi has adopted the National Generic Document Registration System (NGDRS) across all sub-registrar offices. This system enables online uploading of necessary documents and appointment scheduling, enhancing transparency and efficiency in the registration process. The Delhi government has mandated that all properties in the city must be registered with the NGDRS by January 2025.

IBBI’s Proposal on Property Registration in Insolvency Cases

The Insolvency and Bankruptcy Board of India (IBBI) has proposed that authorities permit the registration of properties owned by real estate companies undergoing insolvency proceedings, provided that occupancy or completion certificates have been issued and dues are cleared. This move aims to benefit homebuyers who have taken possession of such properties.

These measures collectively aim to make property registration in Delhi more accessible, transparent, and efficient for residents.

The DORIS and IGRS platforms have transformed property registration in Delhi by digitizing and streamlining the process, reducing corruption, and making it user-friendly. As we enter 2024, these systems represent a robust step toward modernizing the property transaction ecosystem in the capital city. With transparency, security, and convenience at the core of these initiatives, Delhiites can now enjoy a seamless experience for all their property registration needs.

Make your property registration hassle-free and efficient by leveraging the full potential of DORIS and IGRS in 2024!